ABOUT us

ABOUT US

Who We Are

Mr. Sunshine Plumbing and Drains is a premier woman-owned and operated company located in Mesa, AZ. Founded by Brighten Pyburn, we are committed to providing reliable and affordable plumbing solutions to our neighbors in Mesa, Tempe, Chandler, Gilbert, Phoenix, Paradise Valley, Glendale, Sun City, Youngtown, and Scottsdale. We understand that when it comes to plumbing, transparency is key, which is why we offer free estimates and second-opinion services. These no-obligation consultations reflect our dedication to honesty and customer empowerment.

Our team of expert plumbers brings a wealth of knowledge and expertise to every job. We recognize the significance of having a plumber you can rely on. Hence, our plumbers are not only highly skilled but also extensively experienced to handle any plumbing challenge that comes their way. We are fully licensed, insured, and certified, providing you with peace of mind that your plumbing needs are in trustworthy hands.

Punctuality and presentation matter to us. Our plumbers are famously recognized for their distinctive bow ties, a symbol of the pride we take in our cleanliness and professionalism. The bow tie signifies more than our commitment to a tidy appearance. It represents our dedication to respecting our customers and their homes. When our plumbers step through your door, you can expect a courteous, knowledgeable professional prepared to solve your plumbing issues with both skill and grace.

In case of an unforeseen plumbing emergency that simply cannot wait, we proudly offer 24-hour emergency services. Rest assured that whether it’s in the dead of night or on a holiday, Mr. Sunshine will be there to shine a light on your plumbing predicaments. Our rapid response team is equipped to address critical situations quickly and efficiently, minimizing damage and restoring functionality to your home’s plumbing systems as soon as possible.

Technology lies at the heart of our service quality. Our modern tools and equipment, like state-of-the-art video inspection cameras and trenchless pipe repair and replacement technologies, help us tackle plumbing issues in the most effective and non-invasive manner. Our hydro jetting services are a testament to our commitment to providing powerful, eco-friendly solutions without resorting to harsh chemicals.

Our exceptional customer service doesn’t end with the job. We believe in providing upfront pricing to avoid any surprises when the work is done. We maintain clear communication from the initial phone call to the completion of the job. This ensures that you know exactly what to expect in terms of costs and results. This transparency, coupled with our commitment to customer satisfaction, lays the groundwork for the exceptional reputation we enjoy today.

As we continue to serve the communities of Arizona with pride and dedication, we look forward to not only being your plumbing service provider but also a trusted partner in maintaining the well-being of your home.

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Our Promise To You

When you choose us, expect nothing less than a smooth and pleasant service experience.

Our dedicated team is committed to listening attentively to your concerns, conducting a thorough assessment of your plumbing issues, and offering customized solutions that align perfectly with your unique needs and budget.

Trust in our pledge to ensure each service call concludes with your complete satisfaction, as we strive to uphold the high standards of our customer-centric approach.

Our Mission ​

Our mission is to deliver not only top-notch plumbing services but also to uphold an unmatched level of cleanliness and professionalism with every job. We are deeply committed to leaving your space cleaner than we found it, ensuring a polished and proficient service from start to finish.
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PLUMBING SERVICES

Our Core Values

Our plumbing services are anchored by a set of core values that guide our every interaction and decision. These principles are the heartbeat of our company, reflecting our commitment to excellence in all facets of our business. Below, we proudly outline the six core values that define who we are and how we operate:

  • Honesty: We believe in the power of truth-telling and ethical conduct. Our honesty is the foundation of the trust our customers place in us, ensuring transparency in our communications, pricing, and the services we perform.
  • Professionalism: Every member of our team embodies professionalism by being knowledgeable, courteous, and disciplined in their work. We maintain a high level of conduct and appearance, reflecting the superior quality of service we offer.
  • Respect: We recognize the importance of treating everyone with kindness and consideration. Respect for our clients’ homes, time, and individual circumstances is paramount to our approach.
  • Cleanliness: Leaving a site cleaner than we found it is not just a practice; it’s a demonstration of our deep respect for your space and comfort. We work meticulously to ensure minimal disruption and immaculate cleanup after every service.
  • Customer Centric: Our operations revolve around the satisfaction of our customers. We listen to your needs, value your feedback, and tailor our services to exceed your expectations, ensuring a personalized experience.
  • Promptness: Understanding that time is of the essence, we prioritize swift and efficient service. Our team is committed to arriving on time, working effectively to solve your plumbing issues, and preventing any unnecessary delays.

What Makes Us Stand Out From the Competition?

Woman-owned and locally operated

As The Bow Tie Plumbers, we’re not just a business; we’re part of the community. Our local roots mean personalized service and a level of care that only comes from a woman-owned company.

The Bow Tie Plumbers

We don’t just fix pipes; we leave a lasting impression of cleanliness and professionalism. Our plumbers are the epitome of expertise, dressed in bow ties and dedicated to peak performance.

24-hour Emergency Service

Plumbing issues don’t follow a 9-to-5 schedule, so neither do we. Our team is available around the clock to provide immediate, expert assistance, ensuring you’re never left stranded with a plumbing problem.

Free Estimates and Second Opinions

Financial transparency is a key part of our service philosophy. We offer complimentary estimates and second opinions to ensure you have all the information you need to make informed decisions.

Upfront Flat Rate Pricing

With us, financial surprises are off the table. We provide clear, flat-rate pricing upfront so you know exactly what to expect from start to finish.

Customized Plumbing Solutions

We recognize that no two plumbing needs are exactly alike. Our approach is tailored to meet the unique requirements of each job, ensuring optimal, long-lasting results.

Stress-Free Plumbing Experience

From the moment you call us to the completion of the job, we aim to deliver a seamless experience. Our proficient team handles all aspects of the job, so you can relax knowing your plumbing is in expert hands.
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